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  Systems Engineer
Employer: Upgrade Membership Job Posted: 1/9/2020
Location: Northeast Region Job Status: Full Time
Experience Level: TBD  

Job Description:

NPR is seeking a Systems Engineer for its IT Infrastructure team who will contribute to the design, administration, and support of all existing and new server infrastructure.


Manage all systems supported by the Infrastructure team by performing enterprise storage management, server builds, patch management, virtual machine management, virus scanning, etc.
Recommend and implement changes to the overall systems through following an institutionalized change management process
Act as an escalation point on critical issues for various internal technology groups
Create and maintain metrics to measure response time and availability for systems
Respond to critical system issues on a 24x7 basis
Keep management up to date about any issues and escalating in a timely manner
Document processes, procedures, instructions, and training materials for users and IT colleagues
Work closely with the Security Engineers to ensure that systems are secure and in compliance with all policies
Analyze and document business and IT process workflow, and make recommendations where improvements can be made
Pursue expansion of knowledge of and skills in current and emerging information technology


At least 3 years of experience supporting, maintaining, troubleshooting, and administering systems in a Datacenter Environment
Working knowledge of Windows Servers (2012+) is required
Experience in Microsoft technologies such as Active Directory, IIS, SQL, DFS, and WSUS
Experience with networking technologies, such as DHCP, DNS, BIND, NPS, etc.
Experience supporting Microsoft Exchange or Office 365
Experience supporting VMWare ESXI or Microsoft Hyper-V
Basic knowledge of Citrix load balancing technologies
Strong written and verbal communication skills
Ability to operate in high pressure environment and successfully handle multiple


Experience creating detailed systems documentation
Strong written and verbal communication skills
Experience working in a team-oriented, collaborative environment
Ability to participate in an on-call rotation.


Knowledge of Cloud Computing (AWS or Azure)
Knowledge of Any 2 Factor Authentication Application preferably Okta
Knowledge of Microsoft System Center Suite, including SCCM, SCOM, etc
Knowledge of Linux
Knowledge of Configuration Management Tools like Puppet, Chef, or Ansible
Knowledge of Scripting with Python, Powershell, and Javascript
Knowledge of Enterprise Storage Systems (Preferably IBM XIV or V5000)
Knowledge of Enterprise Backup and Recovery Tools like Commvault
Relevant industry certifications related to VMWare or Microsoft



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