This will be a part-time position.
Working Knowledge of Box Office or similar operations, customer service techniques, computer operations, accounting / cash management procedures
Entry level knowledge of Music Hall / Restaurant / Retail / Theatre operations and Point of Sales systems
Skill in computerized ticketing operations, guest relations, long term and immediate decision making, verbal / written communication, phone etiquette, computers (Microsoft Word, Excel, Access and PowerPoint) or similar programs.
Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tact
One year ticketing or related experience
Ability to type 30 wpm
Some college course work completed
Physical Demands/Working Environment:
Working environment is fast-paced
Position requires repetitive use of arms for answering busy phones and typing
Must be able to lift or move up to 25 lbs using proper lifting techniques