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System Engineer III *Remote*

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  System Engineer III *Remote*
Employer: Upgrade Membership Job Posted: 8/26/2019
Location: West Region Job Status: Full Time
Experience Level: TBD  

Job Description:

As an engineer on the developer tools team at Ticketmaster, you’ll be involved in managing and supporting a catalog of tools our development teams depend on everyday to do their jobs efficiently. We’re looking for an engineer with a passion for tooling, CI/CD and observability, who will use their expertise in these areas to provide robust and supportable solutions to a wide range of software engineers.

A day in the life:

• Maintain and support existing tools used by development teams
• Develop tools to support best practices in CI/CD pipelines
• Assist development teams with detecting and resolving CI/CD pipeline problems
• Assist development teams with detecting and resolving observability problems
• Serve as subject matter expert for CI/CD and observability
• Participate in previews and trials of new tools
• Collaborate with development teams on tool usage and best practices
• Collaborate with developer advocates on improving developer experience
• Develop tools and processes to assist with migrations from legacy systems
• Documentation of tools and processes
• A focus on security, reliability, compliance, and scalability in all designs and solutions
• Ability to provide 24x7 on-call support, when required

Position Requires:

• 3+ years direct experience with observability tools and concepts
• 3+ years direct experience with CI/CD tools and concepts
• Strong understanding of Software Development Life Cycle
• Competency with observability tools such as Prometheus, Grafana, Jaeger, and Splunk
• Competency with CI/CD tools such as GitLab CI, and Jenkins
• Competency with infrastructure as code tools such as Terraform and Ansible
• Competency in at least one major programming language such as Go or Java
• Experience configuring and troubleshooting applications on Linux
• Experience building and deploying containerized applications
• Understanding of network and infrastructure fundamentals
• Strong written and verbal communication skills
• Strong work ethic and attention to detail
• A passion for learning

Not required, but would love to see:

• Competency with the Java ecosystem such the JVM, Maven, and Spring
• Competency with AWS services such as EC2, ELB, ALB, ASG, API GW, and Route53
• Competency with container orchestration and deployment technologies such as Kubernetes and Helm
• Competency with secrets management tools such as Hashicorp Vault
• Familiarity with PCI Security Standards



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