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  Usher / Ticket Scanner / Gate Staff
Industry: Music - Stage Job Posted: 4/8/2019
Location: West Region Job Status: Full Time
Experience Level: TBD

Job Description:

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

Responsible for scanning tickets at venue entrances, checking tickets and passes in reserved seating areas and at staff entrances, assisting patrons with directions and information, and ensuring a positive fan experience.

Job Functions:

• Interact with guests in a friendly, courteous and direct manner.
• Scan guest tickets at points of entry.
• Check tickets and passes to ensure that guests are seated in the appropriate reserved seating areas.
• Assists guests by directing them to the appropriate seating areas and other venue amenities, answering questions about the venue or event, and helping to solve guest issues as they arise.
• Assist with post-event cleanup in the pavilion.
• Work in an outdoor environment in a variety of weather conditions.
• Other tasks assigned by the House Manager or Supervisor.
• Always display a positive customer service attitude.


• Position requires constant standing.
• Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.
• One-year previous guest service experience is preferred, with the ability to provide courteous, friendly and efficient service.
• Must present a well-groomed appearance.



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