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  Sr. Design Program Manager
Industry: Radio - Music Job Posted: 2/28/2019
Location: West Region Job Status: Full Time
Experience Level: TBD

Job Description:

At Pandora, we're a unique collection of engineers, musicians, designers, marketers, and world-class sellers with a common goal: to enrich lives by delivering effortless personalized music enjoyment and discovery. People—the listeners, the artists, and our employees—are at the center of our mission and everything we do. Actually, employees at Pandora are a lot like the service itself: bright, eclectic, and innovative. Collaboration is the foundation of our workforce, and we’re looking for smart individuals who are self-motivated and passionate to join us. Be a part of the engine that creates the soundtrack to life. Discover your future at Pandora!

The Product Design team is looking for an experienced Sr. Design Program Manager to be an integral part of developing and growing Design Operations within the team. Design Ops serves as the fundamental backbone for team performance, and is an essential part of the design process. We provide agility to the whole product organization by establishing seamless workflows, implementing centralized tools, and facilitating and aiding in partner alignment.With a strong appreciation for UX/UI design, Sr. Design Program Manager’s understand the creative practice and know how to apply just the right amount of process for our Designers to thrive. We bring strategy to the operational aspects of product design and enjoy solving the “how” freeing up designers to focus on crafting the “what”.As part of this team, you understand how to get results in a dynamic product design organization. You are motivated by the ambiguity of evolving with a growing team, and demonstrate problem-solving leadership with limited oversight. You have vision and passion for creating an environment for a happy, high functioning, and balanced design team. Most importantly, you are genuine and authentic and care about producing meaningful work.


• Audit and identify missing or broken process, areas to tighten collaboration, and develop a plan of action to execute successful projects
• Implement new workflows for Design that removes friction and allows for flow of creativity across the product development lifecycle
• Manage the complete product design lifecycle for high-profile initiatives, from design concept to launch
• Prepare for design reviews with partners and senior leadership by driving agendas, goals, FAQs and presentation strategy
• Collaborate closely with Design Leaders on overall team vision and strategy
• Resourcing and roadmap planning with Product & Design Leadership
• Facilitate team meetings, offsites, conferences, and education
• Run tools and subscriptions
• Localize designs decisions with tools and documentation
• Evangelize Design System across the organization

Preferred Requirements:

• 7-10 years experience driving strong and disciplined project management / product producing
• Passionate about organizational excellence and attention to detail
• Experience working with product designers and design frameworks
• Well-versed in developing lightweight, repeatable processes, standards and workflows
• Experience in structuring and implementing initiatives at scale with design and product teams
• Excellent communication and collaboration skills
• The ability to operate independently
• Thrives in ambiguity and adjusts for the unexpected
• Proficient with project-management tools like Jira, Box, Trello, Google Docs
• Strong presentation skills



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