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Manager, Client Services & Support

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  Manager, Client Services & Support
Industry: TV - Film Job Posted: 10/22/2018
Location: West Region Job Status: Full Time
Experience Level: TBD

Job Description:

This hands on role is accountable for creating an excellent customer service experience and for the overall success of the support team by providing technical leadership and tactical planning. This role will manage the Client Services and Support technicians in a fast paced environment. This includes daily supervision, monitoring of workload, problem solving and technical guidance. The position is also responsible for identifying root cause of support issues, analyzing data, and forming solution



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