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  Customer Service Specialist
Industry: TV Job Posted: 11/13/2019
Location: Midwest Region Job Status: Full Time
Experience Level: TBD

Job Description:

The purpose of this position is to provide Tier 2 level Customer Service support to subscribers, readers, advertisers and client groups of all local products. Responsibilities may include performing a variety of clerical and customer contact functions in the contact center. The rep will support the customer service function of the operation by answering escalated customer inquiries through inbound call transfers from off-site Level 1 CSRs, other departments and via email.



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