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  Box Office Representative/Cashier (Shoreline Amphi
Industry: Music - Stage Job Posted: 9/3/2019
Location: West Region Job Status: Full Time
Experience Level: TBD

Job Description:

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

Staff will be expected to perform any of the below roles:

• Ticket Seller
• Will Call
• Cashier - Lawn Chair Rentals
• Cashier - Premier Parking

Job Functions & Qualifications:

Ticket Seller:
Working the window of the box office during our weekly hours and show days.

• Customer Service
• Cash handling skills
• Computer skills
• Answering phones
• Able to work quickly
• Filing (non show days only)
• Building accounts (non show days only)
• Responsible for tickets and cash
• Punctual

Will Call: Show day position only. Distributing pre-paid ticket orders to guests.

• Customer Service
• Able to work quickly and proficiently
• Punctual
• Research accounts

Cashier (Lawn Chair Rental and/or Premier Parking): Show day position only. Collecting money for lawn chair rentals and redeeming their tickets at the end of the night.

• Customer Service
• Cash handling skills
• Able to work quickly
• Responsible for tickets and cash
• Punctual

Physical Requirements:

• Physical Activity Frequency
• Sitting Frequent
• Walking, climbing stairs Frequent
• Crouching/Bending/Stooping Constant
• Reaching Constant
• Pushing/Pulling Constant
• Near Vision Constant
• Far Vision Constant
• Hearing Constant
• Talking Constant
• Lifting/Carrying (25 lbs) Occasional
• Travel Rare

Organizational Relationships:
Position reports directly to:

• Assistant Box Office Manager
• Box Office Manager
• and/or Cashier Supervisor (as-designated)

Specific Job Knowledge, Skill and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.



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