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  Production Services Representative
 
Employer: NBC Universal Job Posted: 10/16/2013
Location: Universal City, CA Job Status: Full Time
Experience Level: Entry-Level
 
 

Job Description:

Reps are assigned to productions to ensure efficiency, solve problems and assist with any specific needs for those productions filming on the lot.

PRE-DEAL DUTIES

• HANDLES PROSPECTIVE CUSTOMER INQUIRIES (E.G., DESCRIBE FACILITIES, PROVIDE PRICING/COST INFORMATION).
• SCOUTS STUDIO FACILITIES WITH CUSTOMER (E.G., SHOWING STAGES/BACKLOT TO THE CUSTOMER, COORDINATING WITH DEPARTMENT HEADS).
• PREPARE DEAL ESTIMATES, COORDINATING WITH DEPARTMENTS FOR PRICING.
• RESERVES FACILITIES/COORDINATES SCHEDULING.

NEW CUSTOMER/DEAL PROCEDURE

• PREPARES NEW DEAL MEMO FOR CONTRACT AND EXHIBIT A.
• SETS-UP DEAL IN ORBIT/GENERATES DEAL NUMBER.
• SENDS IA/NON-IA MEMO TO LABOR RELATIONS DEPARTMENT AND FACILITIES DEAL INFORMATION TO DEPARTMENT HEADS.
• REVIEWS AND DELIVERS CONTRACT TO CUSTOMER TO BE SIGNED. COLLECTS THE SIGNED CONTRACT, ADVANCE PAYMENTS AND SECURES INSURANCE CERTIFICATE AS REQUIRED.
• ENSURES THAT FACILITIES, EQUIPMENT, ETC. ARE READY FOR CLIENT MOVE-IN.

ON-LOT SUPPORT DURING CLIENT’S STAY

• MAINTAINS A PRESENCE ON THE SET THROUGHOUT THE PRODUCTION ON THE STAGES AND BACKLOT.
• IS PRESENT AT THE BACKLOT AND DURING NIGHT SHOOTING TO ENSURE ADHERENCE TO NOISE LAWS AND OTHER SUCH ISSUES.
• HANDLES CUSTOMER’S INQUIRIES AND QUESTIONS, CROSS-SELLS ADDITIONAL FACILITIES AND SERVICES.
• ARRANGES FOR UNIVERSAL PERSONNEL AND MAINTAINS CLOSE CONTACT WITH THEM THROUGHOUT THE PRODUCTION.
• PREPARES CALL SHEETS, HOTLOCK LISTS AND DRIVE ON PASSES.
• COORDINATES DAY-TO-DAY LOGISTICS, SCHEDULING (E.G., RESOLVES CONFLICTS AND PARALLEL SHOOTS, LIAISON WITH UNIT PRODUCTION MGR./ASSISTANT DIRECTOR, LIAISON WITH PRODUCTION DEPTS., LIAISON WITH SECURITY).
• COORDINATES PARKING PRODUCTION VEHICLES AT STAGES AND BACKLOT. LIAISON WITH TRANSPORTATION CAPTAIN AND OTHER PARALLEL SHOOTS.
• COORDINATES FACILITY CUSTOMER’S LANDLORD REQUIREMENTS.
• MAKES SURE ALL FIRE REGULATIONS ARE FOLLOWED (FIRE EXITS, FIRE LANES, HAZARDOUS WASTE DISPOSAL, SPECIAL EFFECTS PROPERLY APPROVED, ETC.).

ORDER MANAGEMENT FOR CLIENTS/DEALS

• ISSUES WORK ORDERS FOR EXHIBIT A REQUIREMENTS.
• FOLLOWS UP WITH DEPARTMENTS ON ORDERS FOR OVERAGES. OBTAINS AUTHORIZATION FROM THIRD PARTY CUSTOMER. ANSWERS QUESTIONS FROM DEPARTMENTS RELATED TO ORDER.
• SETS UP ORDERS IN ORBIT.
• APPROVES AND SIGNS RDOS FROM DEPARTMENTS.
• BILLING CLIENTS
• APPROVES CHARGES IN ORBIT.
• MONITORS OPEN ORDERS AND FOLLOW-UP TIMELY POSTING OF CHARGES.
• RESOLVES SUSPENDED CHARGES.
• INITIATES BILLING/REVIEWS POSTED CHARGES PRIOR TO INVOICING.
• APPROVES DRAFT INVOICE FOR FINAL PRINTING AND REVIEWS PRINTED INVOICE.
• HAS INVOICE SENT TO CUSTOMER AND ANSWERS CUSTOMER’S QUESTIONS REGARDING INVOICE.
• FOLLOWS UP ON ANY ADDITIONAL PAYMENTS NEEDED FROM CUSTOMER OR PREPARES A PAYMENT REQUEST TO REFUND EXCESS DEPOSIT FUNDS AFTER FINAL INVOICING TO THE CLIENT.

QUALIFICATIONS/REQUIREMENTS

Candidate must have a High School Diploma.


To Apply:





 




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