Log In
Forget Password?

  Strategic Account Manager
Employer: Adap.tv Job Posted: 9/17/2013
Location: San Mateo, CA Job Status: Full Time

Job Description:

San Mateo


The Strategic Account Manager (SAM) will be a San Mateo-based member of the Strategic Accounts team the group responsible for managing and growing Adap.tvs largest and most valuable client relationships.

This SAM will be responsible for day-to-day client management and operational execution for two of our largest customers (one portal, one agency holding company), reporting to the Strategic Account Director responsible for growing those relationships. SAM responsibilities include managing ongoing client communication, producing weekly account status sheets, providing weekly campaign reporting, overseeing the internal teams responsible for campaign and ad serving execution (campaign managers, ad serving managers, coordinators), tracking product/feature requests, and coordinating cross-functional teammates, including agency sales.

Primary Responsibilities:

Account Management : Manage and coordinate the day-to-day aspects of each account, including weekly status sheets (internal and client-facing), weekly campaign reports, and ongoing client communication/requests

Execution Management: Oversee the team responsible for executing campaigns and platform usage, ensuring success against key performance metrics; includes tracking performance against delivery, pace, margin, and trouble-shooting

Internal Coordination : Successfully partner with and coordinate internal contacts to offer optimal client service, including agency sales, inventory, client strategy, sales solutions, client services

Customer Advocacy : Act as advocate for the customer internally, ensuring expected service levels are met or bested and commitments are honored

Communication : Manage internal and external communication flows, including timely and thoughtful responses to clients, persistent internal follow-ups, necessary escalations, and proactive recommendations


7-10 years of client management experience in the digital media/advertising/video space; ideally working with media/advertising agencies

Working knowledge of digital video, digital advertising, and/or programmatic buying

Self-starter capable of flourishing in start-up, fast-paced, and/or unstructured environments

Does business and manages client relationships with a sense of accountability and urgency

Highly organized and able to easily manage multiple tasks simultaneously

Team-oriented and fosters strong relationships, collaboration

Exceptional communication and interpersonal skills

Energy and passion for growing an online video advertising business

References that include former employers, teammates, and clients

BA/BS Degree

To Apply:


Entertainment Jobs in The Sports Industry

Search Jobs in TV, Radio, Film, Live Events and More


Want More Jobs Like This?
We love helping you with your job search -- we make it even easier by delivering the best jobs to your inbox.

Configure Job Alerts

A Few Related Jobs
Account Manager - India - New Delhi
Programmatic Account Manager
Technical Account Manager
Digital Account Manager
Key Account Manager (f/m/d)
Manager V, Sr. Account
Account Manager
Account Manager India - Bangalore
Digital Account Manager
Account Manager
Account Manager, Client Services
Account Manager
Digital Account Manager
Account Manager
Account Executive
Manager, Programmatic Product
Account Executive
Program Manager
Senior Manager, Short Form Video
Account Executive

We're Working For You!

Instead of spending massive amounts of time and energy searching through catch-all job sites or bookmarking hundreds of employer career pages and visiting them daily - instead of doing all the tedious work yourself, we do it for you.

Our staff is hard at work finding jobs from every entertainment employer and putting it all in one place, so you don't have to.

We�re the best at what we do and we'll prove it. Your satisfaction is guaranteed.

When you're ready to put your job search into high gear, upgrade your account and get full access to every entertainment job right now. While you're focused on getting the right job, we�ll make sure you don't miss any!


About Us  |  Career Advice Blog  |  Employer Directory  |  Contact Us
© 2012-2020 Work In Entertainment, LLC. Terms of Use | Privacy Policy.