UX Researcher/Analyst - Emerging Products & Platfo
Employer: Turner Broadcasting Job Posted: 1/30/2020
Location: New York, NY Job Status: Full Time

Job Description:

The Emerging Products & Platforms (EPP) team at CNN is driven by a shared commitment to put our users at the center of the experiences we build and to push the boundaries on what an exceptional news experience can be. We believe that success is driven by the combined ability of content, design, product, and technology to spark connection, fulfill utility, and build community.

The Job

Build New Businesses in News - Great stories make a rich, dimensional world. We are building a platform that elevates diverse voices in media; a space that doesn't limit or extract for cheap engagement. We are building technology that compresses and expands to preserve the full range of content and creates the trust that leads people to tell stories, to contribute ideas, and to build their community.

The UX Research Analyst - Emerging Products and Platforms will plan and conduct qualitative and quantitative user research.

The Daily

• Own the research process from screening participants and defining test plans to analyzing data and synthesizing result in a fast-paced environment.
• Creatively target and recruit participants based on user attributes and segments
• Choose and define appropriate metrics that reflect the quality of the user experience, as well as the impact of design changes.
• Effectively communicate methodologies and be able to take a variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations.
• Explore new tools and process improvements to improve how UX research functions and delivers value.
• Partner closely with UX designers, product leads and other key business stakeholders to set the research vision and roadmap.
• Conduct competitive analysis in key product, platform and content categories

The Essentials

• At least 2 years of experience (including internships) as a UX researcher or research analyst
• Proficient in Excel, usability study software, and/or statistical research software.
• Knowledge of user experience and user research methodology and theory.
• Passionate about research methodology in general.
• Good understanding of statistics and analytics.
• Strong problem-solving aptitude, business acumen and a natural curiosity for how experiences come together.
• Strong communication and presentation skills; experience presenting complex ideas to clients and colleagues in compelling and actionable ways
• This position can be based in our NYC or Atlanta offices with ability to travel as needed.

To Apply:


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