Log In
Forget Password?

  Customer Service Representative CAN - Toronto
 
Employer: Warner Music Group Job Posted: 8/6/2019
Location: International Job Status: Full Time
 
 

Job Description:

We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalog of more than one million copyrights worldwide.
We currently have a fantastic opportunity to join our innovative and highly sought-after Operations team.

A little bit about our team:

Warner Music Canada is home to some of the most influential and innovative artists of our time. Our extraordinary roster of new and established recording artists is unparalleled, and our collective influence on music culture is without precedent. With a visionary approach toward discovering and nurturing musical talent, the Warner Music Canada family of labels is currently home to an impressive generation of major artists.

Here you’ll be able to:

• Process Orders (manual and electronic)
• Process Return Authorizations and Credits
• Provide Customer Service support to accounts and internal staff
• Upload Release Notifications into our Distribution System
• Transmit Orders daily to our Distribution facility
• Liaise with Distribution and Freight companies to ensure delivery of physical product
• Catalogue maintenance (Update price changes, Status, Artist and label codes etc)
• Process time sensitive local and international artist order requests for touring and venue sales
• Daily reviews of unshipped or delayed deliveries
• Maintain D2C Regular & Digital orders
• Back up for Office Administrator when required, including but not limited to: , greeting visitors, purchasing, mailroom, communicate with property superintendent as needed and other office administration duties
• Back up for Digital Operations scheduling and delivery of digital products

It would be music to our ears if you also had:

• Post-secondary education is considered an asset
• 2 - 3 years Distribution Customer Service & Order Entry experience
• Strong Computer Skills using MS Office (i.e. Word, Excel), keyboarding and data entry skills with accuracy
• Demonstrated ability in providing customer service support, responding to inquiries and troubleshooting skills
• Strong communication skills (both written and verbal)
• Ability to foster a positive working relationship with various stakeholders
• Effective time management and good organizational skills with the ability to multitask
• Ability to work independently and as a part of a team

R-009458


To Apply:





 




Entertainment Jobs in The Sports Industry

Search Jobs in TV, Radio, Film, Live Events and More


 

Want More Jobs Like This?
We love helping you with your job search -- we make it even easier by delivering the best jobs to your inbox.

Configure Job Alerts
 

A Few Related Jobs
Guest Service Representative
Digital Client Service Specialist
Inside Sales Representative
VP, Customer Care
Digital Client Service Specialist
Group Sales Representative
Client Service Coordinator II
Promotional Representative
Sales Development Representative
 

We're Working For You!

Instead of spending massive amounts of time and energy searching through catch-all job sites or bookmarking hundreds of employer career pages and visiting them daily - instead of doing all the tedious work yourself, we do it for you.

Our staff is hard at work finding jobs from every entertainment employer and putting it all in one place, so you don't have to.

We�re the best at what we do and we'll prove it. Your satisfaction is guaranteed.

When you're ready to put your job search into high gear, upgrade your account and get full access to every entertainment job right now. While you're focused on getting the right job, we�ll make sure you don't miss any!


 
 


About Us  |  Career Advice Blog  |  Employer Directory  |  Contact Us
© 2012-2020 Work In Entertainment, LLC. Terms of Use | Privacy Policy.