Broker Support Representative IL
Employer: Live Nation Job Posted: 1/28/2020
Location: Meadows, IL Job Status: Full Time

Job Description:

Job Summary:

• Resolve vendor fulfillment problems, investigate delivery/barcode issues, work with technical team to for resolution
• Ensure all orders have been filled and work with vendors to obtain tickets prior to the event
• Answer Vendor/Internal inquiries via phone and email regarding ticket sales, order status, and delivery tracking
• Provide an excellent experience to build repeat business and provide a high level of customer service
• Responsible for thorough and accurate documentation of Vendor/Internal interactions
• Communicate effectively with vendors and Internal Departments both verbally and through email
• Provide assistance to peers and management on daily tasks, special projects, and resolution of issues.
• Coordinate and fulfill large volumes of web transactions to ensure prompt and accurate order processing
• Assist Call Center and Partner Services with Vendor Issues

To Apply:



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