Inside Sales Representative
Employer: Gannett Job Posted: 2/6/2020
Location: Louisville, KY Job Status: Full Time

Job Description:


• To retain, restart and sell home delivery subscriptions via phone targeted scripting, sales techniques and overcoming objections.
• Maintain retention at acceptable levels. Meet established criteria for EZ Pay Conversions, in addition to availability, closing, sales per hour, edit time, talk time and presentations per hour in departmental calling campaigns.
• Follow up with current customer accounts for customer service issues delivery verification, to collect payment to follow up on stopped accounts to resell/restart.
• Provide excellent customer service to internal and external customers. Be professional, courteous and timely in every interaction, conveying to all external customers our appreciation for their business.

Requirements & Qualifications:

• Confident and engaging personality
• Excellent verbal communication with clear pronunciation.
• Ability to display empathy and personalization with each customer interaction
• Ability to multitask - typical tasks involve account research, functions on screen, remaining engaged with customer
• Strong ability to use technology
• Must have excellent attendance, be punctual and have desire to make a positive contribution to the team
• Open to receive and apply feedback
• Six months related sales or call center experience preferred
• Evenings and Saturday shift schedule


• Base Pay Plus Commission
• Paid Training
• High Earning Potential

Req #9503

To Apply:



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