AEG and the Los Angeles Kings seek a Group Sales Representative. The Group Sales Representative will be responsible for growing ticket revenue for the Los Angeles Kings through the retention of business and new sales of Group Tickets, Event Suites, Ticket Packages, and In-Game Programs to the Southern California hockey community. Revenue goals will be set for the Group Sales Representative and road map to said goals will be developed with regular meetings with the Manager of Group Sales.
Generate group ticket revenue using all sales methods, including face to face appointments, outbound calls, arena tours, prospecting, and networking.
Manage relationships with various accounts to exceed established sales goals; Conduct high amounts of new business meetings and outreach daily
Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community
Prospecting to generate new business relationships; responsible for hosting client meetings and potential client presentations on a regular basis
Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients
Perform game day responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
Attend team, community, and other events for purpose of maximizing sales opportunities
Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The Group Sales Representative must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
Highly organized, resourceful, detailed-oriented, quick learner and time management skills
Excellent relationship building and customer service skills
Capable of working in a team environment and adhere to departmental guidelines
Ability to professionally communicate and interact with all levels of management
Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
Ability to professionally handle highly sensitive and confidential information
Knowledge in AXS Back Office, Microsoft Dynamics or other ticketing and CRM software preferred
In depth knowledge of the sport of hockey and Southern California Hockey Community a plus
A minimum education level of: A minimum education level of: BA/BS Degree (4-year)
1-2 years of related work experience.
Must be able to work game nights, weekends, holidays, and select ticket sales and public relations events.