The HRIS Manager supports and maintains the companys Human Resource Information System (HRIS). This role serves as an enabler of technology to ensure accurate Human Resources data throughout the system and within all internal/external interfaces. This role is not the technical expert, but rather works with the IT team to exploit the capability of the system to its fullest. This position is the link between HR and IT and provides functional and expertise to Human Resources end users regarding the HRIS system. Expertise/support is provided through report design and generation, integration development, enhancements, and maintenance.
Provides Tier II production support, including researching and resolving HRIS/HCM problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
Assists in the review, testing, and implementation of HRMS upgrades or patches.
Maintains HRMS tables. Document process and results.
Works with team to further cross-training in all areas of support
Develops queries and ad-hoc reports for internal and external customers based on predefined specifications
Continuously increases both HR knowledge and HRIS application/tools knowledge.
Assist with the management of user access including security and permissions to various systems
Coordinate with HR and other internal departments to maintain effective and efficient workflow procedures
Work cross-functionally to identify opportunities and update/implement automation processes/systems to improve efficiencies
Assist in the development of systems specifications to coordinate with vendors, consultants and IT on the design, testing and implementation of new systems, system updates and data conversion.
Responsible for business process mapping and redesign, with a focus on improvement.
Responsible for integrity and accuracy of databases.
Uses effective approaches for choosing a course of action or develops appropriate solutions. Takes action that is consistent with available facts, constraints and probable consequences.
Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.
Create, analyze, develop, own, and optimize existing HR reports that drive towards meaningful business results.
Assists in development of standardized and custom-scope reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
Identify, develop and maintain methods to deliver data to the organization in the most appropriate manner through use of dashboards, forms and reports. Demonstrated aptitude in data, metrics, analysis and trends required. Experience in quantitative HRIS analysis preferred.
Creates, maintains, and ensures quality assurance of human resources data sets, reports, and metrics. Report results of statistical analyses in the form of graphs, charts, and tables.
Experience with Oracle products used by HRIS, or other integrated HRIS/Payroll systems.
One to two years of project management experience working on major work process design and implementation.
Serves as technical lead and Super User for HR systems, applications and practices. Able to assess current HR technology and optimize the overall HR technology solution.
Knowledge, Skills, and Abilities:
Critical thinking skills in formulating hypotheses, interpreting results, and being able to make educated guesses when data may be sparse or unavailable required.
Excellent problem-solving capabilities and analytical skills required. Ability to multi-task and manage multiple projects required.
Strong attention to detail, analytical acumen, intellectual curiosity, creativity, & proven work ethic required.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
Excellent problem-solving approach and process skills.
General knowledge of areas of IT associated with software design, testing and test planning, information flow and architecture.
Proficient with Microsoft Excel including the use of pivot tables and VLOOKUP required.
Can maintain confidentiality at all times.
Associates degree in Human Resources, Business Admin, or related field (BA/BS degree preferred) or equivalent experience
5 to 7 years of related HR support experience
Understands HRIS concepts, practices, and procedures
Proficiency in Microsoft Office Suite
Ability to align programs and services with Companys overall vision
Excellent verbal/written communication skills
Skill in organization, prioritization, and attention to detail
Ability to handle multiple tasks simultaneously
Ability to adapt to changing organizational and operational needs
Strong team player with the ability to work across multiple functions