The Sr. Manager, Special Events is responsible for the oversight and execution of Special Events, including all aspects of event management, and their respective marketing and promotions initiatives. This role is responsible for ensuring safe execution of events, maximizing attendance, managing business relationships and event budgets. The Sr. Manager, Special Events ensures adequate ticket sales to meet annual budgets, oversees daily operations, and drives growth for Special Events.
Oversee event management and delegation of duties for each event.
Review, edit and execute all event contracts and riders and ensure appropriate legal review.
Support the Director in the execution of the Special Events business strategy
Manage, prioritize and delegate competing events and deadlines.
Provide regular status reports to Director.
Support the Director with the execution of annual and event budgets ensuring the events stay within approved budgets.
Provide analysis and recommendations for tours, self-produced events, partnerships, sponsorships and new revenue streams.
Ensure budget gross sheets are updated and current as required
Internal & External Relations
Act as chief liaison for all departments, vendors, and escalated customer issues.
Select, negotiate and manage vendor relationships locally and nationally.
Ensure payment for vendors, following KSBJs accounting processes.
Supervise and develop direct reports, including setting performance goals and reviews.
Ensure the team is following industry standard safety protocol.
Event Marketing & Promotions
Partner with KSBJ Marketing Department and SETS Team to develop sales plans designed to increase attendance at events.
Oversee the effectiveness of all marketing campaigns and expenses executed by the marketing team, including on-air promotional campaigns, live DJ mentions, marketing plans, advertising strategy, media buying, outbound sales efforts, and interactive digital marketing plans
Policies & Procedures
Understand, document and execute formal operational procedures for ticketing and events as applicable
Any other work assigned
Bachelors Degree, preferred
Minimum 3-5 years concert, event, and/or ticketing management experience
Knowledge, Skills and Abilities:
Understanding of concert, production, staging, and ticketing terminology
Strong professional leadership abilities
Excellent communication and interpersonal skills
Solid negotiation skills
Exceptional planning and organizational skills
Creative thinker, open to new ideas
Ability to successfully manage budget
Proficient in MS Word, Excel, PowerPoint
Immediate supervision over a unit, section or department.
Recommends candidates for hiring, termination; prepares and conducts performance appraisals and salary reviews, and applies company policies.
Working Conditions and Environment
Must be available for flexible hours, weekends, and occasional holidays
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.