Sales Coordinator
Employer: NBCUniversal Job Posted: 2/7/2020
Location: Universal City, CA Job Status: Full Time

Job Description:

This position is responsible for supporting the Travel Industry Sales Team with the promotion and selling of Universal Studios Hollywood tickets to International and Domestic clients (including but not limited to travel industry and youth/education). The candidate in this role will report to and be accountable for supporting all efforts to expand Universal’s saturation within the existing client base as well as establishing new clientele.



• Support assigned managers/reps with general sales related requests
• Order, track and administer brochures/collateral
• Trade show/event preparation, shipping and attendance
• Administer ticket returns/voids/refund processing
• Basic support of the clients e-ticket system
• Maintain client activity/contacts/bookings calendar via SalesForce
• Compose and prepare confidential correspondence, reports and other documents
• Correspondence with clients, in person, voice to voice and by email
• Support creative job start process by compiling assets, approval coordination, full coordination of creative process
• Keep a detailed inventory of all creative assets and needs
• Coordinate Youth performance calendars with operations/entertainment teams
• Perform other duties as assigned


• Maintain and develop relationships with key clients
• Maintain brochure archives for all contracted accounts
• Set up familiarization site inspections for key accounts
• Partner with management to identify new sales opportunities
• Streamline and coordinate ongoing client communication (i.e. contract maintenance, product changes)
• Process various business workflows via ExactTarget CRM database


• Bachelor’s degree from a four-year college or university is required; major in Business, Marketing or Sales preferred
• Minimum 2 years of Sales experience
• Proficient with Microsoft Office including Word, Excel, PowerPoint and Outlook
• Must have reliable transportation
• The ability to lift and carry up to 25 pounds safely

Desired Characteristics

• Demonstrated ability to drive processes and to deliver high quality services
• Successful candidates will possess a natural, yet professional ease at working with and relating to the needs of both internal and external clients in a fast-paced, ever-changing environment
• Ability to work with others and collaborate across the organization to achieve goals
• Strong organization skills, detail oriented, and ability to handle multiple tasks and assignments
• Strong written and verbal communication skills
• Energetic, self-motivated, and demonstrates a strong personal desire to achieve results
• ExactTarget CRM database and SalesForce knowledge a plus
• Language written & speaking proficiency desired: Mandarin; additional languages for consideration: French, German, Portuguese, Japanese and/or Korean

To Apply:



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