A leadership position grounded in a firm commitment to providing a superior entertainment experience to our guests and guidance and development for the Premium Experiences sales team. As the Premium Experiences Sales Manager, you are counted on to generate revenue through new and exciting Premium Experience revenue streams while always attracting new customers and retaining existing ones. You are someone who can be counted on to grow and develop a strong VIP Services team and is committed to the growth and development of the venue. You are a senior sales expert committed to enhancing the guest experience, growing the Premium Experiences program and creating leaders in our organization.
What Youll Need:
College degree and 3+ years of experience in a sales role
Strong commitment to customer service
Strong commitment to empowering leaders in the organization
High level of attention to detail
Independent working style and desire to own and drive business performance improvements
Ability to clearly communicate and work effectively with all levels and functions of Live Nation Clubs & Theaters organization
Prior experience in hospitality and/or entertainment Industry
What Youll Do:
Sell Premium seating to new customers and responsible for renewing contracts for existing customers. Budget requirements are set monthly.
Develops and executes Business Plan for the Premium Experiences Program including pricing, advertising/marketing, expense outline, etc.
Develop and maintain client relationships in keeping with standards of a premium experience.
Act as venue liaison with local Convention and Visitors Bureau, Chambers of Commerce, Meeting Planners Associations, and like-type organizations.
Develop and manage operating expense budget and adhere to budget parameters.
Participate in events, promotions, client entertainment and other activities as required.
Responsible for facilitating on-site premium seat program operations and client entertainment at most concerts/events.
Assist in negotiation with internal and external vendors pertaining to the Premium Experiences Program under the direction of the General Manager.
Responsible for collection of accounts receivable for Premium Experiences Program.
Secure promotional and advertising materials for department including brochures, website information page, e-cards, etc.
Directly oversees the sales coordinator and is responsible for their growth and development inside of the Premium Seating program.
In addition to the performance of essential job functions, the Sales Manager will be evaluated on the following qualities
Punctuality and Attendance
Attitude and Teamwork
Job Skills / Productivity
Communication (Written and Verbal)
Adherence to Company Policies
Competitive compensation and bonus plans
Professional career development