Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the countrys preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!
The General Manager is responsible for all aspects of entertainment venue business operations.
What You Need:
Minimum 5 years of experience as a general manager or operations manager in a hospitality related business; restaurant operations experience is highly preferred
Responsible Alcohol Awareness Training Certification or Equivalent
Experience/interest in wines, spirits, and Mixology
Must have extensive background in event sales and promotion
Ability to perform all job duties and responsibilities
Requires excellent communication skills, both verbally and written
Must have expertise in profitability analysis and budgeting
Exhibits strong problem-solving skills in long term and immediate situations
What Youll Do:
Facilitates proper communication and organization in the venue, as well as to and from Home Office
Provides overall leadership and support for all staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
Manages physical plant/facility to ensure proper maintenance and repair
Maintains food & beverage budget through inventory management, pricing and process improvement and proper training of staff
Works closely with local, state and governmental organizations in maintaining highest standards or health, sanitation and cleanliness in food and beverage areas
Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue
Ensures that all events are executed properly, to the clients satisfaction
Promotes positive employee relations including effective delegation of duties and fostering high staff morale
Provides leadership and direction resulting in employee retention
Identifies, develops and retains high potential Team Members to build business bench strength
Creates and maintains framework for strong interdepartmental communication to effectively implement cross promotional goals and objectives
Fosters and maintains community and partner relations that will further the interests of the company and venue
Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue
Analyzes demographics of the market and looks for opportunities to increase markets; works with marketing, special events and promotions staff to create internal, external promotions
Reviews all special events contracts for profitability and feasibility for execution; ensures that all special events are executed to Live Nation Standards
Participate in preparing annual budgets, in conjunction with executive leadership team and Home Office support team members
Participate in developing long and short-term plans for revenue growth and cost control measures
Ensure systems and processes are in place for all cost controls/inventories
Develops new revenue streams including programming, F&B promotions, talent, and retail
Competitive compensation and bonus plans
Professional career development