Senior NetSuite Analyst
Employer: iHeartMedia Job Posted: 2/11/2020
Location: San Antonio, TX Job Status: Full Time

Job Description:

iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month – and with its quarter of a billion monthly listeners, has a greater reach than any other media company in the U.S. The company’s leadership position in audio extends across multiple platforms including 850 live broadcast stations; streaming music, radio and on demand via its iHeartRadio digital service available across more than 250 platforms and 2,000 devices including smart speakers, digital auto dashes, tablets, wearables, smartphones, virtual assistants, TVs and gaming consoles; through its influencers; social; branded iconic live music events; and podcasts as the #1 commercial podcast publisher globally. iHeartMedia also leads the audio industry in analytics and attribution technology for its marketing partners, using data from its massive consumer base.

The Senior NetSuite Analyst is a critical part of our engineering organization and is responsible for identifying business requirements, functional design, process design and improvement, support delivery teams, and testing. As a Senior NetSuite Analyst, you will be expected to bridge the gap between non-technical and technical folks and help drive delivery of business value.


• Work alongside technical leads and other business analysts to identify business requirements, manage stakeholder priorities, create functional designs, prototypes, process design/reengineering, conduct testing and training, and define support procedures
• Provide NetSuite expertise utilizing previous experience, business analysis, best practices, and overall problem-solving abilities
• Lead and support delivery of NetSuite solutions to accommodate our complex business and IT environments
• Act as a liaison between engineering, business, and cross-functional teams to convey business requirements
• Maintain a repository of current functional and technical specifications
• Own and maintain quarterly roadmaps on new projects
• Coordination and delivery of KT to business leaders on new capabilities
• Conduct triage, root cause analysis, and coordination of solution development on production incidents


• Analytical and structured thinking / problem solving – understanding true root causes, effective counter measures and continuous improvement practices, attention to detail
• Excellent communication and presentation skills to a diverse audience group – technical and non-technical users
• Highly organized, exceptional problem-solving skills, ability to multitask and manage competing priorities
• Ability to work independently, and strong desire to overcome challenges and results oriented
• Effective negotiation skills to resolve conflicts and meet business objectives
• Ability to meet timelines and deliverables in a fast-paced and dynamic environment
• Must be able to work in an agile development environment and comfortable managing and shifting priorities

Education and Experience:

• 3+ Years of Hands-on Functional NetSuite Experience
• 8+ years of experience in Business Analyst / Program / Project management position in a software development organization
• Bachelor’s Degree in Business, Information Systems, Computer Science or comparable industry experience
• Strong Oral and Written Communication Skills
• Strong diagramming skills
• Experience in Agile software practices – SCRUM teams, narratives, user stories, grooming, backlog prioritization, showcases, retrospectives
• Experience with requirements for ERP implementation, upgrade or ongoing enhancements is a plus


• NetSuite ERP Consultant Certification
• Hands-on NetSuite ERP Implementation Experience
• Agile Certification (SAFe or Scrum)
• Proficiency using agile tools
• Experience with data analysis – basic SQL, data aggregation, etc.
• Experience leading projects and delivering against commitments and timelines

To Apply:



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